Shipping Policy

Last Updated: [8/31/2023]

Thank you for choosing to shop with fydaskepas. We are dedicated to delivering your orders accurately, securely, and promptly. This Shipping Policy outlines important information regarding our shipping practices, time frames, and related details. Please read through this policy before making a purchase, and feel free to contact us at info@fydaskepas.com if you have any questions or concerns.

1. Order Processing

  • Orders are typically processed within [24 Hours] from the time the order is placed.
  • During peak seasons or holidays, processing times may be slightly longer. We appreciate your patience during these times.

2. Free Shipping

  • All Orders above $49 shipped within the United States are eligible for free standard shipping.
  • International orders with a subtotal of $250 or more qualify for free standard shipping.

3. Tracking Information

  • Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package.
  • Please note that tracking information might take up to [2 Days] to become available after your order is shipped.

4. Shipping Charges

  • Shipping charges are calculated based on your location, selected shipping method, and order total. You can view the shipping cost during the checkout process.

5. Address Accuracy

  • Please ensure that the shipping address you provide during checkout is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

6. International Shipping

  • For international orders, customs duties, taxes, and import fees may be applicable. These charges are the responsibility of the recipient and will be collected upon delivery.

7. Delayed or Lost Packages

  • In the rare event that your package is delayed or lost in transit, please reach out to our customer support team at
    info@fydaskepas.com. We will do our best to assist you in locating your package or providing a suitable resolution.

8. Returns Due to Non-Delivery

  • If a package is returned to us due to non-delivery (e.g., incorrect address, unclaimed), we will contact you to arrange re-shipment. Additional shipping fees may apply.

9. Holiday Shipping

  • During holiday seasons, shipping carriers might experience delays. We recommend placing your orders well in advance to ensure timely delivery.

10. Contact Us

If you have any questions, concerns, or special requests regarding shipping, please don't hesitate to contact our customer support team at info@fydaskepas.com

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