Privacy Policy
Last Updated: [9/26/2023]
Welcome to Fydaskepas! We value your privacy and are committed to maintaining the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when interacting with our online store. By using our website and services, you agree to the practices described in this policy.
1. Information We Collect:
We collect various types of information to enhance your shopping experience and improve our services:
-
Personal Information: When you place an order or create an account, we gather your name, email address, shipping address, and payment details. This information is crucial for order processing, shipping, and communication.
-
Communication Data: We may collect information from your interactions with us, including emails, live chats, and customer feedback. This data helps us address your inquiries and improve our customer support.
-
Website Usage Data: Our website may automatically collect technical data such as IP addresses, browser types, operating systems, and device information. This anonymous data is used for analytics and website enhancement.
2. How We Use Your Information:
We utilize your information for various purposes, including:
-
Order Processing: Your personal information is essential for processing and fulfilling your orders, managing returns, and providing receipts.
-
Communication: We use your email address to send order confirmations, shipping updates, and promotional offers that match your preferences. You can opt-out of marketing emails at any time.
-
Customer Support: Communication data helps us respond to your inquiries, offer assistance, and continually improve our customer service experience.
-
Website Improvement: Analyzing website usage data allows us to identify areas for enhancement, optimize user experience, and enhance navigation.
3. Data Security:
We take data security seriously and employ industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we implement various security technologies, no data transmission over the internet can be guaranteed as completely secure.
4. Sharing Your Information:
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, to provide a seamless shopping experience, we may share your information with trusted service providers who assist in website operation, payment processing, and shipping. These partners are obligated to keep your information confidential.
5. Your Choices:
You have control over your personal information:
-
Account Management: You can review and modify your personal information by logging into your account.
-
Opt-Out: You can opt-out of receiving promotional emails by clicking the unsubscribe link in the emails you receive.
-
Access and Rectification: You have the right to access, correct, or delete your personal information, subject to applicable legal requirements. To do so, contact us at info@fydaskepas.com
6. Cookies and Similar Technologies:
We may use cookies and similar technologies to enhance your browsing experience. These technologies collect information about your interactions with our website. You can adjust your browser settings to decline cookies, although this may affect certain functionalities.
7. Children's Privacy:
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have inadvertently collected information from your child, please contact us to have the data removed.
8. Changes to this Policy:
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We recommend reviewing this policy periodically to stay informed.
9. Contact Us:
If you have questions, concerns, or requests regarding your personal information or this Privacy Policy, please don't hesitate to contact us at info@fydaskepas.com